Refund Policy

We offer a 30-day return policy.

If you are not satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

To be eligible for a return:

- The item must be unused and in its original condition

- The item must be in the original packaging

Refunds will be processed after we receive and inspect the returned item.

Shipping costs are non-refundable unless the return is due to our error.

To initiate a return, please contact us at huangzb@novyration.com.